Zycus Off Campus Drive | Product Technical Analyst

 



Zycus Off Campus Drive 2023: Hiring Freshers as Product Technical Analyst for Mumbai, India. You can find more details about eligibility and the application process below.

Job details

Company NameZycus
Batch2018/2019/2020/2021/2022/2023
Job RoleProduct Technical Analyst
QualificationMBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science 
SalaryAs per company
LocationMumbai India


Qualification

  • Education: MBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science 
  • Experience Level: 0-1 years
  • Strong written and verbal communication skills.
  • Willingness to work in 24 X 7 shifts 

Roles and Responsibilities

  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of the Zycus Support Desk and be the first point of contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on time, increase efficiency, and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  •  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts, and suggest new processes
  •  Work with customers and internal stakeholders while participating in and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide a strong technical understanding of Zycus products with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Important Links

Apply LinkClick Here
Join TelegramClick Here

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